Recently, the agricultural machinery test and appraisal terminal of the Ministry of Agriculture informed the national agricultural machinery product quality complaints in 2007.
According to Zhu Liang, deputy chief of the Agricultural Machinery Testing and Appraisal Terminal of the Ministry of Agriculture, according to statistics from provincial-level agricultural product quality complaints and oversight agencies, 2007 complaints were classified according to the type of product: 533 tractors, accounting for 38.7% of the total. 440 combine harvesters, accounting for 32% of the total; 46 diesel engines, accounting for 3.3% of the total; other machines such as rotary cultivators, rice transplanters, tiller and agricultural spare parts and other 358, accounting for the total 26%.
Comparing the number of complaints received with 2006, the total number of complaints increased by 48%, the combine harvester increased by 23%, the tractor increased by 80%, the diesel engine decreased by 13%, and other agricultural machinery increased by 62%.
Judging from the complaints received by provinces (cities, districts), the types of farm machinery products that were complained were obviously concentrated, the Zhongxiao Association Agricultural Machinery Complaint Station and the complaints of harvesting machinery, especially corn harvesters, in Shandong, Xinjiang, Guangxi, Jiangsu, and Jiangxi provinces. Most of them are mostly mass complaints from large and medium-sized tractors in Xinjiang.
The outstanding product problems reflected in the complaint cases are mainly reflected in the following aspects: burning oil of the tractor, water leakage from the water tank, clutch failure of the transmission system, gearing of the transmission, gear failure, hydraulic system failure, and tire wear resistance. . The reliability of the corn harvester is poor, and it is not suitable for local operating conditions. The problem of the combine harvester is that the loss rate caused by crop varieties and agronomic changes reflected by Jiangsu Province is too high. Second, the issue of fire and burns occurs from time to time; the contents of individual product manuals are incomplete or unclear; some unscrupulous traders illegally assemble tractors using inferior parts and accessories, and even large and medium-sized tractors are sold, and they are attracted by farmers at extremely low prices.
By the end of 2007, China's agricultural machinery management system had established a China-Association Agricultural Machinery Product Quality Complaint Station, provincial (city, district)-level agricultural machinery complaint stations 30, prefecture-level 134, county-level 943, a total of accepted farmers There are 1377 complaints about the quality of agricultural machinery products.
This year, the Ministry of Agriculture has issued the Administrative Measures for Agricultural Machinery Quality Complaints and Supervision, focusing on the content and principles of agricultural machinery quality complaints and supervision, the nature and responsibilities of complaints oversight agencies, and standardizing the procedures and work requirements for handling complaints, and the agricultural machinery quality complaints supervision. The system will be further strengthened.
In order to make this year's agricultural machinery quality complaints more perfect, Zhu Liang made recommendations on agricultural machinery product quality complaints: First, we must attach great importance to the quality of agricultural machinery products and improve the level of quality management. Second, we must do a good job of product after-sales service work. Third, we must pay attention to the quality of product instructions. In addition, the relevant departments should increase the crackdown on counterfeit and inferior farm machinery products, especially the crackdown on counterfeit tractors. Once discovered, relevant departments should investigate and verify them in a timely manner and severely punish them.
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